The report highlights DEWA's commitment to sustainability. DEWA highlights the implementation of the Dubai Clean Energy Strategy 2050, which aims to transform Dubai into a global hub of clean energy, providing 75% of Dubai's total power output from clean energy by 2050. DEWA also won the Global Excellence Award from the European Foundation for Quality Management (EFQM), as the first organisation outside Europe and the first to win as a first-time applicant of this prestigious award. DEWA also achieved the lowest Customer Minutes Lost per year (CML) in the world at 2.68 minutes, compared to around 15 minutes by leading utilities in the European Union and the USA. DEWA also obtained the European Specification Certificate on Innovation Management Systems (CEN/TS16555-1-2013), since 2016 from British organisation Lloyds Register. DEWA has been issuing sustainability reports since 2013 based on the world-class GRI Standards.
