The report highlights the company's focus on promoting sustained value growth, improving customer experience, staff development, building a harmonious society, and pursuing green development. The company highlights its commitment to poverty relief, disaster relief, and support for educational, cultural, and sports causes. It also emphasizes its commitment to building a green bank through initiatives like green operating mechanisms, green idea communication, green office practices, and electronic office system development. The report concludes with the company's plans to further enhance its social responsibility performance in the coming year, focusing on customer service improvement, green finance exploration, SME development support, and public welfare activities.
