The report highlights M&S's progress in embedding sustainability into its core business strategy. Key achievements include a step change in food redistribution, reaching 5.2 million meals donated to charities, a 77% increase in widely recyclable packaging, and maintaining carbon neutrality in their UK and international operations. M&S also made progress on their sustainable raw materials goal, with 100% of their cotton clothing sourced sustainably. The report also showcases M&S's commitment to human rights, ethical sourcing, and community engagement through initiatives like the Marks & Start work experience program and the Global Community Programme. However, the report notes that progress on some goals was slowed due to the impact of the COVID-19 pandemic and that M&S will continue to work on improving the accuracy of their data and reporting systems.
