The report highlights Safaricom's commitment to sustainable business practices, particularly in network quality, energy security, innovation, customer experience, and employee safety. It also showcases the company's efforts in promoting financial inclusion through M-PESA and M-Shwari, as well as its initiatives to serve the growing youth sector. The report outlines a number of initiatives undertaken in the year, including the deployment of free cooling units, the conversion of 34 sites to power cubes, and the launch of the 'Best Network in Kenya' program. In addition, the report discusses the company's commitment to ethical business practices and good corporate governance, which includes their active engagement with regulators and stakeholders.
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Safaricom PLC 2013 Sustainability Report
Issuing Company Safaricom PLC
Report Type Sustainability Report
Report Language EN
Report Filesize 6.48 MB
No. of Pages 45 pages
Reporting periodApril 1, 2012-March 31, 2013
Report Edition2
Assurance Provider Unknown
Reporting Standards GRI; version 3.1
Materiality Assessmenttrue