The report highlights the company's commitment to sustainability, focusing on five key themes: Fair Banking, Supporting Enterprise, Safety and Security, Employee Engagement, and Global Citizenship. The report details the company's progress in 2009, including its efforts to restructure the business, improve customer service, and support employees. The report also outlines the company's priorities for 2010, including its commitment to financial inclusion, environmental sustainability, and responsible lending.
Issuing Company Royal Bank of Scotland PLC (RBS)
Report Type Sustainability Report
Report Language EN
Report Filesize 1.2 MB
No. of Pages 36 pages
Reporting period2009
Report Edition7
Assurance Provider Deloitte LLP
Reporting Standards AA1000 AccountAbility Principles Standard; AA1000 Assurance S...
Materiality AssessmentTRUE