The report highlights Atento's commitment to sustainability, social responsibility, and good governance during 2020, focusing on its response to the COVID-19 pandemic, its innovative solutions for customer experience, and its commitment to diversity, inclusion, and environmental protection. The company achieved significant milestones in 2020, such as increasing its multisector revenue by 4.9%, launching its startup accelerator Atento Next, and becoming the first company in its sector worldwide to achieve ISO 56002 innovation management certification.
Issuing Company Atento S.A.
Report Type Sustainability Report
Report Language EN
Report Filesize 9 MB
No. of Pages 103 pages
Reporting period2020
Report EditionUnknown
Assurance Provider EQA
Reporting Standards GRI; UNSDGs
Materiality Assessmenttrue
