The report covers the company's sustainability performance and efforts for the period from January 1, 2020-December 31, 2020, across its business and operations in Hong Kong, Mainland China, and other markets. The report highlights the company's progress on its ESG commitments, including embedding ESG practices into its business and operations, reducing carbon emissions by 32% by 2030, and developing a roadmap for green and sustainable banking. It also highlights the company's commitment to supporting its communities and customers, including providing financial support during the pandemic and developing a range of green finance products and services. The report includes a statement of assurance from the Hong Kong Quality Assurance Agency, confirming the reliability of the report contents and the data and information disclosed in the report.
