The report highlights BSF's commitment to sustainability through its five-year strategic 'LEAP' program, which includes initiatives aimed at achieving an asset market share of 10 percent, a return on average assets of 2.3 percent, and becoming the #1 bank in Saudi Arabia in terms of Net Promoter Score (NPS). The report also outlines BSF's progress in areas such as governance, risk management, talent management, employee engagement, community investment, and environmental management. Notable highlights include the establishment of a Corporate Social Responsibility (CSR) Committee, recognition by the Corporate Governance Center at the Alfaisal University as a top five leader in corporate governance among the financial sector companies listed on the Saudi Stock Exchange (Tadawul), and an increase in total community investments to SAR 23,920,752 in 2020, representing a 98 percent increase from 2019.
