The report covers the Group's corporate governance, stakeholder engagement, workplace practices, commitment to community, environmental performance and supply chain management. The report refers to the Global Reporting Initiative (GRI) Guidelines and the Environmental, Social and Governance (ESG) Reporting Guide issued by the Hong Kong Exchanges and Clearing Limited (HKEx). The report highlights the company's recognition as the Strongest Bank 2014 in Asia Pacific and Hong Kong by The Asian Banker. It also highlights the company's commitment to serve the community, including its support for the Hong Kong Monetary Authority's (HKMA) Treat Customers Fairly Charter and its efforts to support the sustainable development of the Hong Kong economy.
