The report details the company's work on sustainability for the year 2009/2010. It focuses on how the company addresses the impact of its operations on people and the environment, particularly in relation to its supplier chain, and outlines the company's work to improve working conditions and human rights in these factories, with the help of audits and its own Code of Conduct. The report also outlines the company's efforts to reduce its environmental impact through various initiatives such as phasing out traditional light bulbs, investing in energy efficient systems in its distribution centre, reducing emissions from its supply chain and increasing the share of renewable energy used in its operations. The company also highlights its efforts to promote diversity and inclusion in its workforce.
