ISS AS 2021 Corporate Responsibility Report

The report highlights ISS's significant progress in 2021, despite substantial headwinds from the Covid-19 pandemic. ISS supported the needs of its customers as the global workplace was undergoing rapid change. The company strengthened its efforts toward a full-scope net-zero business by 2040. ISS also made important progress in its turnaround programme, which involved exiting underperforming contracts and countries, recovering from Covid-19, and sharpening its focus through a divestment programme. Key highlights of the year include the launch of the OneISS strategy, the appointment of a new Head of Sustainability, the implementation of a new global operating model, and the company's commitment to the Science Based Targets initiative.