The report highlights KPN's progress in its ""Accelerate to Grow"" strategy, with a focus on fiber roll-out, customer growth, and operational streamlining. The company achieved growth in mass market service revenues, improving EBITDA and Free Cash Flow, while maintaining its strong financial position. KPN also highlights its commitment to sustainability, with its 10th consecutive year in the DJSI World Index, and its ambition to reach net-zero carbon emissions by 2040. The report also includes a detailed overview of KPN's operations, financial performance, and its impact on society.
Issuing Company Koninklijke KPN NV
Report Type Integrated Report
Report Language EN
Report Filesize 12.69 MB
No. of Pages 229 pages
Reporting periodJanuary 1, 2020-December 31, 2020
Report EditionUnknown
Assurance Provider Ernst & Young Accountants LLP
Reporting Standards GRI; SASB; UNSDG
Materiality Assessmenttrue