The report outlines the progress made during 2009 on the CSR front, which is the result of our goal of continually improving MAPFRE's record in terms of fulfilment of its commitments to society and our stakeholders. Among the progress made, it is worth underscoring the incorporation of representatives of the various operating units to the Group's Social Responsibility Committee, the creation of a Disabilities Taskforce to protect the welfare of people with varying abilities in terms of their interaction with and integration into all areas of MAPFRE and the approval and distribution of MAPFRE's Code of Conduct and Ethics, applicable Group wide. It is also worth highlighting that MAPFRE is a member of the Spanish Council for Social Responsibility, a consultative body set up in January 2009 to advise the Spanish government on CSR-related matters.
