The report highlights RBS's commitment to becoming a more sustainable business by serving customers well, supporting communities and building an engaged, healthy and inclusive workforce. The report details RBS's progress in 2013, including its commitment to responsible lending, its support for renewable energy projects, and its efforts to improve its environmental performance. The report also outlines RBS's plans for the future, including its commitment to becoming the number one bank for customer service and advocacy in each of its businesses by 2020.
Issuing Company Royal Bank of Scotland PLC (RBS)
Report Type Sustainability Report
Report Language EN
Report Filesize 3.86 MB
No. of Pages 43 pages
Reporting periodJanuary-December 2013
Report EditionUnknown
Assurance Provider Deloitte LLP
Reporting Standards GRI; AA1000 APS; UNGC; others
Materiality AssessmentTRUE