The report highlights Scentre Group's commitment to responsible and sustainable business practices across four pillars: community, talent, environment and economic performance. In 2023, the company achieved significant milestones, including a 6-point increase in customer Net Promoter Score (NPS), a 41% reduction in scope 1 and 2 emissions since 2014, and a record $28.4 billion in sales across its Westfield destinations. Scentre Group also launched new strategic partnerships with Disney, Live Nation and Netball Australia, further enhancing its customer experience and community engagement. The report also highlights the company's commitment to gender equity, with women representing 57% of its total workforce and a 6.3 percentage point reduction in its median total remuneration gender pay gap.
