Spencers Retail Ltd 2020-2021 Integrated Annual Report

The report highlights the company's performance during the fiscal year 2020-21, marked by a challenging period due to the COVID-19 pandemic. Despite the lockdown and restricted operating hours, the company ensured that its shelves were stacked and no essential item was in deficit. The company expanded its reach by acquiring Nature's Basket in July 2019 and focusing on growing its non-food categories. The company also made significant investments in its digital platforms and mobile application to strengthen its omni-channel presence. In line with its commitment to social and environmental responsibility, the company implemented several initiatives to reduce its carbon footprint, promote green marketing practices and support local vendors.